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Year : 2022  |  Volume : 15  |  Issue : 5  |  Page : 800-803

Positive outcomes of communication skill training to medical resident doctors

1 Department of Medicine, Dr. D. Y Patil Medical College, Hospital and Research Centre, Pune, Maharashtra, India
2 Department of Medicine; Department of Community Medicine, Dr. D. Y Patil Medical College, Hospital and Research Centre, Pune, Maharashtra, India

Correspondence Address:
Dr. Shubhangi Kanitkar
Department of Medicine, Dr. D. Y. Patil Medical College, Hospital and Research Centre, Sant Tukaram Nagar, Pimpri, Pune - 411 018, Maharashtra
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Source of Support: None, Conflict of Interest: None

DOI: 10.4103/mjdrdypu.mjdrdypu_836_21

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Introduction: Communication skills are an important component in building a good doctor − patient relationship. Imparting knowledge on it to medical students, during their formative years of training, help to overcome issues that arise due to communication gaps with patients. Materials and Methods: Twenty-four 1st-year postgraduate resident doctors in the department of medicine in a tertiary care teaching hospital were evaluated regarding their communication skills. Residents were taught how to communicate properly with patients when taking their informed consent prior to a procedure. Results: Competency of residents and patient satisfaction, evaluated using the Kalamazoo Essential Elements Communication Checklist and Interview Satisfaction Questionnaire, respectively, showed improvements following such training. Conclusion: Formal assessments and training in communication skills for medical residents aid significantly to improve physician competence and patient satisfaction.

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